How To Turn Friction Into Value In Your Startup
Posted by Martin Zwilling on June 1st, 2014
Entrepreneurship is not a job for the Lone Ranger. Every startup requires building and maintaining effective relationships with people, including partners, team members, customers, and investors. That means giving and asking for feedback, and learning from it, especially negative feedback.
“Friction” is feedback mixed with emotion or drama, making it all the more difficult to sort out the value. There
